Simfuni Secures $3M to Accelerate Life Insurance Technology Innovation Across Australasia
Flexible, easy payment options now play a major role in converting and keeping insurance customers. With rising premiums and growing digital expectations, offering instalments and multiple payment methods reduces friction, prevents bill shock, and improves satisfaction.
Latest resources
No resources match your filters yet.
Clear filters
Why AI won’t scale on legacy life insurance systems
AI is accelerating across life insurance, but most change still sits at the edges. The real shift comes from reducing the millions of small servicing interactions that drive cost and complexity - making core operations ready for AI to orchestrate workflows, not just assist tasks, and unlocking meaningful long‑term impact.
Simfuni enters US and Australia with new claims platform
Simfuni has launched a new life‑insurance claims automation platform that brings claims, payments, and workflow into one connected system. The platform extends the existing servicing and payments capabilities, aiming to reduce friction across core operations and give insurers tools that are clearer, and designed for how claims teams actually work.
Insurance brands are built in moments of service, not moments of sale
Operational excellence shapes how customers feel day‑to‑day. Insurers can win trust through simple service moments - fixing payments, updating details, resolving issues - and how reducing operational friction, connecting systems and improving workflow leads to stronger retention and better customer experience.
Claims teams spend too much time managing the process instead of the claim
Insurers don’t need more interfaces - they need connected operational workflow. When assessment, requirements, approvals, payments, reinsurance, and audit history all live in one operational flow, claims teams can actually work the claim instead of managing the process.
Is 'open banking' the first step towards 'open insurance'?
There has been a lot of noise about consumer data rights and open banking recently, and the potential transformative impact across various industries. Amongst the excitement from technology enthusiasts, a very real regulatory shift is occurring which will enable individuals and businesses to demand that their data be shared with third parties.