A business-in-a-box for modern insurers
End-to-end customer and policy management
Simfuni brings new business, policy servicing, payments, underwriting, claims, communications, and relationship management together into one coherent platform. Operators gain clear, intuitive workflows, and customers receive timely, connected experiences. This integrated approach reduces system sprawl, enhances oversight, and helps teams deliver customer-centred service at scale.
Operator interfaces built for clarity
Designed for the people at the front line, Simfuni’s operator tools prioritise clarity, simplicity, and confidence. Every screen helps teams work faster with less friction - surfacing the right information at the right moment. By putting people before policies, the platform improves service quality and reduces operational strain.
Configurable workflows that reduce manual effort
Simfuni helps insurers automate or streamline repetitive tasks through configurable, rule-driven workflows. This lightens the operational load, strengthens compliance, and keeps service consistent across teams. Operators can focus on the human moments that matter, while the platform manages complexity in the background.
Built-in payments and compliance oversight
With embedded payment tools, arrears workflows, and full audit visibility, Simfuni strengthens compliance and conduct oversight. Every event is captured automatically, giving insurers a clear, trusted record of customer treatment. Payments become more reliable and efficient, reducing lapses and improving persistency across the portfolio.
Modern insurers expect more from their core systems.
Simfuni helps insurers move faster, serve better, and stay ahead - across every part of operations.
Increase retention and reduce lapses
Proactively identify at-risk customers and prevent churn. Simfuni connects payment data, policy behaviour, and communication to help insurers retain more policies.
Deliver exceptional customer experience
Make every interaction effortless. From payments to policy updates, Simfuni’s digital and self-service tools give policyholders confidence, control, and connection to their insurer.
Increase efficiency and empower teams
Automate workflows and remove manual friction so teams can focus on high-value work. Happier operators deliver better outcomes at lower cost.
Launch products faster and drive innovation
Bring new products and rule changes to market in weeks, not months. With no-code flexible configuration insurers can adapt to change quickly, test new ideas, and stay ahead of competitors.
Enable data and AI
A single, connected data foundation unlocks better insights, predictive models, and smarter automation across the policy lifecycle.
Simplify compliance and strengthen control
Stay compliant by design. Embedded rules, full audit trails, and real-time visibility make it easy to manage regulatory obligations and operate with confidence.
Adapt and grow without limits
Our API-driven architecture integrates easily with your ecosystem and scales as you grow - supporting distribution, partners, and new opportunities
An award-winning platform
