Reach more customers through digital and embedded channels
Consistent multi-channel engagement
Deliver a consistent, well-timed experience across web, adviser, partner, and embedded channels. Simfuni keeps every touchpoint connected and compliant, orchestrating communications and servicing with ease. Customers receive clear, timely updates, while insurers benefit from smoother operations and reduced friction across the entire distribution network.
Integration partner platforms
Simfuni connects seamlessly into adviser and partner environments, enabling faster onboarding, transparent servicing, and smoother collaboration. With APIs, unified data, and configurable rules, insurers can extend their reach while maintaining operational control. Partners get real-time insights, and customers enjoy a connected, consistent experience.
APIs for digital and embedded distribution
Extend products into digital marketplaces and embedded journeys with modern, developer-friendly APIs. Simfuni enables insurers to meet customers where they are - on platforms they already use - while orchestrating compliant servicing and communication behind the scenes. The result is lower acquisition costs, faster growth, and customer experiences that feel seamless.
Unified customer and policy view across all touchpoints
Every interaction, policy, payment, and communication is consolidated into a single operational view. This helps operators access the right information instantly, reduces duplication, and deliver better customer experiences. With everything in one place, teams can make more confident decisions and deliver a smoother, more connected experience.
Modern insurers expect more from their core systems.
Simfuni helps insurers move faster, serve better, and stay ahead - across every part of operations.
Increase retention and reduce lapses
Proactively identify at-risk customers and prevent churn. Simfuni connects payment data, policy behaviour, and communication to help insurers retain more policies.
Deliver exceptional customer experience
Make every interaction effortless. From payments to policy updates, Simfuni’s digital and self-service tools give policyholders confidence, control, and connection to their insurer.
Increase efficiency and empower teams
Automate workflows and remove manual friction so teams can focus on high-value work. Happier operators deliver better outcomes at lower cost.
Launch products faster and drive innovation
Bring new products and rule changes to market in weeks, not months. With no-code flexible configuration insurers can adapt to change quickly, test new ideas, and stay ahead of competitors.
Enable data and AI
A single, connected data foundation unlocks better insights, predictive models, and smarter automation across the policy lifecycle.
Simplify compliance and strengthen control
Stay compliant by design. Embedded rules, full audit trails, and real-time visibility make it easy to manage regulatory obligations and operate with confidence.
Adapt and grow without limits
Our API-driven architecture integrates easily with your ecosystem and scales as you grow - supporting distribution, partners, and new opportunities
An award-winning platform
