Optimise legacy portfolios through automation and better customer experience
Streamline data migration and consolidation
Simfuni brings fragmented legacy data into a clean, structured operational layer, reducing risk and enabling faster servicing. With intuitive workflows and real-time visibility, insurers can safely migrate portfolios while improving accuracy, oversight, and customer outcomes. A unified view helps teams operate confidently without the burden of manual reconciliation or system workarounds.
Configurable workflows that automate manual processes
Streamline repetitive servicing tasks with configurable workflows built for operational efficiency.Simfuni removes manual handoffs, reduces compliance risk, and gives teams tools designed to reduce day to day complexity. Operators gain clarity and control, while policyholders receive faster, more consistent service across every interaction. Automation becomes an enabler of better human experiences, not just reduced effort.
Built-in support for evolving regulatory standards
Simfuni embeds compliance into everyday operations with digital audit trails, conduct-aligned workflows, and configurable rules that adapt as regulations change. Every interaction is recorded in one place, giving insurers confidence in governance and oversight. This reduces operational risk and strengthens trust across closed-book portfolios where accuracy and accountability are essential.
Real-time visibility across customers and policies
Gain instant visibility with a unified operational view of every policyholder interaction. Simfuni centralises data, communications, and workflow status so teams can identify issues early and resolve them quickly. This improves decision-making, operator confidence, and customer outcomes. It brings clarity and harmony to portfolios where insight has traditionally been hard to find - especially across large, long-tail legacy books.
Modern insurers expect more from their core systems.
Simfuni helps insurers move faster, serve better, and stay ahead - across every part of operations.
Increase retention and reduce lapses
Proactively identify at-risk customers and prevent churn. Simfuni connects payment data, policy behaviour, and communication to help insurers retain more policies.
Deliver exceptional customer experience
Make every interaction effortless. From payments to policy updates, Simfuni’s digital and self-service tools give policyholders confidence, control, and connection to their insurer.
Increase efficiency and empower teams
Automate workflows and remove manual friction so teams can focus on high-value work. Happier operators deliver better outcomes at lower cost.
Launch products faster and drive innovation
Bring new products and rule changes to market in weeks, not months. With no-code flexible configuration insurers can adapt to change quickly, test new ideas, and stay ahead of competitors.
Enable data and AI
A single, connected data foundation unlocks better insights, predictive models, and smarter automation across the policy lifecycle.
Simplify compliance and strengthen control
Stay compliant by design. Embedded rules, full audit trails, and real-time visibility make it easy to manage regulatory obligations and operate with confidence.
Adapt and grow without limits
Our API-driven architecture integrates easily with your ecosystem and scales as you grow - supporting distribution, partners, and new opportunities
An award-winning platform
