## [Life Insurance Operations Platform | Simfuni]

* [Life Insurance Operations Platform | Simfuni](https://simfuni.com/): Simfuni is a modern platform built specifically for the life insurance sector, unifying data and automating workflows to help life insurers achieve operational excellence, serve policyholders better, and modernise with confidence. An award-winning life insurtech platform founded in 2022 and headquartered in Auckland, New Zealand. SOC 2 Type 2 and PCI-DSS certified.

## [Why Simfuni | Life Insurance Software]

* [Why Simfuni](https://simfuni.com/why-simfuni): Delivering operational excellence across every life insurance policyholder journey. Simfuni orchestrates smarter life insurance operations, combining customer engagement and core system requirements with modern capabilities in a single cloud-based platform. By unifying data, automating workflows, and equipping life insurers with digital tools, Simfuni improves efficiency, strengthens compliance, boosts retention, and modernises the policyholder experience.
* [The Problem: Life insurance operations are buckling under their own weight](https://simfuni.com/why-simfuni): Life insurance policyholder expectations of service are becoming increasingly digital, while operational teams are under pressure to deliver excellence in the moments that matter most. Many life insurers are running core processes on fragmented infrastructure, point-to-point integrations, and brittle workflows that were never designed to evolve. Manual processes, outdated systems, and siloed data create friction and inconsistent customer experiences across the life insurance policy lifecycle.
* [The Insight: Operations are where the life insurance brand promise is fulfilled — or not](https://simfuni.com/why-simfuni): The life insurance industry knows it needs to invest in front-end polish: digital onboarding, slick marketing sites, and modern apps. But execution and experience are inseparable. Real policyholder value and loyalty is built in the everyday moments: fixing a premium payment issue, updating a beneficiary, following up on a claim, rescuing a life insurance policy from lapse.
* [The Solution: Simfuni — orchestrating modern life insurance operations](https://simfuni.com/why-simfuni): Simfuni is a modern software platform built to help life and health insurers perform better, not just look better. It is modular (start where the pain is), intuitive (built to remove friction for life insurance policyholders and operators), connected (integrate easily, operate visibly), configurable (adapts to each life insurer's structure and tech stack), and compliant (built to meet evolving life insurance regulatory obligations).
* [Customer Benefits — Digital Self-Service for Life Insurance Policyholders](https://simfuni.com/why-simfuni): Simfuni gives life insurance policyholders a simpler, more transparent, and more flexible experience by bringing premium payments, communication, and policy documents together into one connected self-service portal. Customers can manage their life insurance policies, update beneficiary details, and make or adjust premium payments with ease — gaining real-time visibility, control, and faster service.
* [Operator Benefits — Manual Task Automation for Life Insurance Teams](https://simfuni.com/why-simfuni): Simfuni gives life insurance operations teams complete control and clarity across the policy lifecycle. By connecting CRM, billing, payments, and life insurance policy administration, it removes manual handoffs and data silos, enabling faster processing, cleaner reporting, and fewer errors. Built-in compliance frameworks and audit trails simplify life insurance regulatory obligations.
* [Business Benefits — Increase Premium Collection Rates and Life Insurance Policy Retention](https://simfuni.com/why-simfuni): Simfuni helps life insurers streamline premium collection and resolve payment issues faster. Automate reminders and collection workflows, while empowering policyholders to resolve overdue premiums through the self-service portal. Operators are empowered with digital payment arrangement tools, including Promise to Pay, Payment Holidays, and Payment Waiver — reducing life insurance policy lapses and strengthening long-term policyholder relationships.
* [Business Benefits — Launch Life Insurance Products Faster](https://simfuni.com/why-simfuni): Life insurers don't lack product ideas — they lack speed to launch. Simfuni makes life insurance products fully configurable and ready to deploy sooner. Life insurers can design, test, and launch directly on the platform. No complex coding, no dev bottlenecks, no wasted time. New life insurance products can go to market in days, not months.
* [Business Benefits — Integrate Compliance Checkpoints for Life Insurance](https://simfuni.com/why-simfuni): Simfuni strengthens compliance oversight and reduces operational risk by giving life insurers full transparency across every policy, payment, and customer interaction. With built-in audit trails, automated controls, and data integrity at the core, compliance teams can demonstrate adherence with confidence and respond quickly to life insurance regulatory change.
* [For Developers — API-First Architecture for Life Insurance Platforms](https://simfuni.com/why-simfuni): Simfuni is built using API-first principles, enabling life insurance partners to deploy individual modules or the entire module set. Full API coverage across core life insurance domains. Backend-for-frontend microservices keep things modular and fast. Flexible extensions without breaking core logic. Seamless integration with existing life insurance systems and channels.

## [Life Insurance Software Solutions | Simfuni]

* [Solutions Overview](https://simfuni.com/solutions): Simfuni provides flexible pathways to modernisation for life insurers. Whether managing legacy life insurance portfolios, scaling open books, expanding distribution, or transforming premium payments, each solution helps life insurers evolve at their own tempo. Simfuni connects people, processes, and data across the life insurance policy lifecycle in a single, intelligent platform.

## [Closed-Book Life Insurance Migration | Simfuni]

* [Closed-Book Migration for Life Insurance](https://simfuni.com/closed-book): Optimise legacy life insurance portfolios through automation and better customer experience. Simfuni simplifies the migration and servicing of closed life insurance books, reducing cost, risk, and effort while strengthening compliance and improving policyholder outcomes.
* [Closed-Book: Streamline Life Insurance Data Migration and Consolidation](https://simfuni.com/closed-book): Simfuni brings fragmented legacy life insurance data into a clean, structured operational layer, reducing risk and enabling faster policy servicing. With intuitive workflows and real-time visibility, life insurers can safely migrate portfolios while improving accuracy, oversight, and customer outcomes. A unified view helps teams operate confidently without the burden of manual reconciliation or system workarounds.
* [Closed-Book: Configurable Workflows that Automate Life Insurance Manual Processes](https://simfuni.com/closed-book): Streamline repetitive life insurance servicing tasks with configurable workflows built for operational efficiency. Simfuni removes manual handoffs, reduces compliance risk, and gives life insurance teams tools designed to reduce day-to-day complexity. Operators gain clarity and control, while policyholders receive faster, more consistent service across every interaction.
* [Closed-Book: Built-in Support for Evolving Life Insurance Regulatory Standards](https://simfuni.com/closed-book): Simfuni embeds compliance into everyday life insurance operations with digital audit trails, conduct-aligned workflows, and configurable rules that adapt as regulations change. Every interaction is recorded in one place, giving life insurers confidence in governance and oversight — essential for closed-book portfolios where accuracy and accountability are paramount.
* [Closed-Book: Real-Time Visibility Across Life Insurance Customers and Policies](https://simfuni.com/closed-book): Gain instant visibility with a unified operational view of every life insurance policyholder interaction. Simfuni centralises data, communications, and workflow status so teams can identify issues early and resolve them quickly — especially across large, long-tail legacy life insurance books.

## [Open-Book Life Insurance Growth Enablement | Simfuni]

* [Open-Book Growth Enablement for Life Insurance](https://simfuni.com/open-book): Accelerate growth with a modern, future-ready life insurance core platform. Simfuni supports full migration and ongoing growth for active life insurance portfolios — orchestrating functionality across policy servicing, underwriting, and claims within a modern, API-based architecture.
* [Open-Book: Flexible and Fast Life Insurance Product Configuration](https://simfuni.com/open-book): Launch and refine life insurance products quickly with a modern, adaptable architecture designed to evolve in tune with your business. Simfuni supports rapid setup, clean integration, and future-friendly design that lets life insurers shape, test, and expand product offerings in weeks, not months.
* [Open-Book: End-to-End Life Insurance Servicing, Underwriting, Claims, and Self-Service](https://simfuni.com/open-book): Simfuni brings life insurance policy servicing, underwriting, claims, and customer self-service into one coordinated flow. Operators gain intuitive tools to resolve queries fast, while life insurance policyholders enjoy smooth, digital-native interactions that reduce friction and improve satisfaction.
* [Open-Book: Scalable Life Insurance Architecture Free from Legacy Constraints](https://simfuni.com/open-book): Built as a lightweight, modular platform, Simfuni removes the limitations of legacy life insurance PAS systems. Its future-friendly design ensures clean integration, extensibility, and long-term scalability — letting life insurers modernise at their own pace and reducing operational drag.
* [Open-Book: Designed for Rapid Change and Continuous Improvement in Life Insurance](https://simfuni.com/open-book): Simfuni gives life insurers the agility to evolve fast. With adaptable workflows, modular capability, and architecture built for ongoing iteration, life insurers can make improvements without disruption to core operations — responding faster to policyholder expectations, regulatory shifts, and product opportunities.

## [Life Insurance Distribution Channel Enablement | Simfuni]

* [Distribution Channel Enablement for Life Insurance](https://simfuni.com/distribution): Reach more life insurance customers through digital and embedded channels. Simfuni connects life insurers with customers and adviser partners at speed and with full transparency — enabling flexible distribution and lower cost of life insurance acquisition.
* [Distribution: Consistent Multi-Channel Engagement for Life Insurance](https://simfuni.com/distribution): Deliver a consistent, well-timed experience across web, life insurance adviser, partner, and embedded channels. Simfuni keeps every touchpoint connected and compliant, orchestrating communications and servicing with ease for life insurance customers.
* [Distribution: Integration with Life Insurance Adviser and Partner Platforms](https://simfuni.com/distribution): Simfuni connects seamlessly into life insurance adviser and partner environments, enabling faster onboarding, transparent policy servicing, and smoother collaboration. With APIs, unified data, and configurable rules, life insurers can extend their reach while maintaining operational control.
* [Distribution: APIs for Digital and Embedded Life Insurance Distribution](https://simfuni.com/distribution): Extend life insurance products into digital marketplaces and embedded journeys with modern, developer-friendly APIs. Simfuni enables life insurers to meet customers where they are — on platforms they already use — while orchestrating compliant policy servicing and communication behind the scenes.
* [Distribution: Unified Life Insurance Customer and Policy View Across All Touchpoints](https://simfuni.com/distribution): Every life insurance interaction, policy, payment, and communication is consolidated into a single operational view. This helps operators access the right information instantly, reduces duplication, and delivers better policyholder experiences.

## [Life Insurance Business-in-a-Box | Simfuni]

* [Business-in-a-Box for Modern Life Insurers](https://simfuni.com/unified-platform): Simfuni gives smaller or digitally-native life insurers everything needed to operate efficiently — combining life insurance policy servicing, customer engagement, premium payments, and automation in one intelligent platform. End-to-end customer and policy management, operator interfaces built for clarity, configurable workflows that reduce manual effort, and built-in payments and compliance oversight.

## [Life Insurance Payment Experience Transformation | Simfuni]

* [Payment Experience Transformation for Life Insurance](https://simfuni.com/payments): Strengthen life insurance policy retention with a modern, intuitive premium payment experience. Simfuni modernises how life insurers collect, reconcile, and manage premiums — creating a smoother, more intuitive payment experience at every step. Available as a standalone module or as part of the full Simfuni platform.
* [Payments: Flexible Life Insurance Premium Payment Options](https://simfuni.com/payments): Give life insurance customers the freedom to manage premium payments on their terms — whether switching payment methods, changing frequency, or resolving a missed premium in moments. With support for cards, direct debit, and digital wallets, Simfuni's 24/7 digital portal keeps the experience simple and fluid, strengthening life insurance policy retention.
* [Payments: Streamlined Life Insurance Reconciliation and Tracking](https://simfuni.com/payments): Simfuni automates matching across bank feeds and life insurance policy records, transforming premium reconciliation from a manual chore into a more accurate, streamlined, and near-effortless process. Operators can quickly review exceptions, resolve mismatches, and keep life insurance accounts up to date.
* [Payments: Life Insurance Arrears Management Tools to Support Policyholders](https://simfuni.com/payments): Configurable arrears workflows automate premium notices, follow-ups, and repayment options — helping life insurers manage lapse risk without burdening operators. Flexible arrangement tools like payment plans or payment holidays support life insurance policyholders during financial difficulty, reducing lapses and preserving long-term coverage.
* [Payments: Insights that Improve Life Insurance Persistency and Forecasting](https://simfuni.com/payments): Simfuni provides real-time data across premium payments, life insurance customer behaviour, and arrears workflows, helping life insurers more accurately predict lapse risk and forecast premium income with greater confidence.
* [Payments: Promise to Pay for Life Insurance](https://simfuni.com/why-simfuni): A digital payment arrangement tool enabling life insurance operators to record and manage policyholder commitments to pay outstanding premiums, reducing life insurance policy lapses and supporting customers in financial difficulty.
* [Payments: Payment Holidays for Life Insurance](https://simfuni.com/why-simfuni): A flexible arrangement tool allowing life insurers to grant policyholders a temporary pause on premium payments, supporting life insurance policy retention and customer wellbeing during difficult periods.
* [Payments: Payment Waiver for Life Insurance](https://simfuni.com/why-simfuni): A payment arrangement tool enabling life insurance operators to waive a premium obligation for a policyholder, supporting compassionate and compliant customer treatment within the life insurance sector.

## [Life Insurance Platform Capabilities | Simfuni]

* [Life Insurance Policy Servicing](https://simfuni.com/unified-platform): End-to-end life insurance policy servicing tools within Simfuni, enabling operators to manage the full policy lifecycle — from new business through to renewals, amendments, benefit changes, and cancellations — with clarity and speed.
* [Life Insurance Customer Engagement](https://simfuni.com/unified-platform): Simfuni's digital and self-service tools give life insurance policyholders confidence, control, and connection to their insurer — from premium payments to policy updates and beneficiary changes.
* [Life Insurance Arrears Management](https://simfuni.com/payments): Simfuni automates arrears workflows to help life insurers retain more policies, reduce lapses, and support policyholders in financial difficulty through configurable notices, follow-ups, and flexible repayment arrangements.
* [Life Insurance Premium Reconciliation](https://simfuni.com/payments): Real-time visibility and instant matching of all inbound life insurance premiums across bank accounts and cards, reducing manual reconciliation effort and improving financial control for life insurers.
* [Life Insurance Workflow Automation](https://simfuni.com/unified-platform): Simfuni helps life insurers automate or streamline repetitive tasks through configurable, rule-driven workflows — lightening the operational load, strengthening compliance, and keeping service consistent across life insurance teams.
* [Life Insurance Compliance and Audit](https://simfuni.com/unified-platform): With embedded payment tools, arrears workflows, and full audit visibility, Simfuni strengthens compliance and conduct oversight for life insurers. Every event is captured automatically, giving life insurance operators a clear, trusted record of customer treatment.
* [Life Insurance Self-Service Portal](https://simfuni.com/why-simfuni): A configurable white-label portal enabling life insurance policyholders to view and manage their policies, premiums, and payments at any time — 24/7 access improving the life insurance customer experience and freeing up operator time.
* [Life Insurance Operator Dashboard](https://simfuni.com/why-simfuni): A unified operator dashboard connecting core life insurance platforms and payment data into a single view, empowering operators with real-time data and actionable insights across the life insurance portfolio.
* [Life Insurance API Integration](https://simfuni.com/distribution): Simfuni's API-driven architecture integrates easily with existing life insurance ecosystems — supporting distribution, life insurance adviser platforms, reinsurer connections, and new business opportunities.
* [Life Insurance Data and AI](https://simfuni.com/unified-platform): A single, connected data foundation built for life insurance unlocks better insights, predictive lapse models, and smarter automation across the life insurance policy lifecycle.
* [No-Code Life Insurance Product Configuration](https://simfuni.com/open-book): Flexible, no-code product configuration enables life insurers to bring new life insurance products and rule changes to market in weeks, not months — without complex coding or IT bottlenecks.
* [Life Insurance Underwriting](https://simfuni.com/open-book): End-to-end underwriting support within Simfuni for life insurance, including referrals, risk assessment, loadings, exclusions, approvals, and decision management integrated into the policy servicing workflow.
* [Life Insurance Claims Management](https://simfuni.com/open-book): Claims functionality integrated within Simfuni's open-book platform, supporting the full life insurance claims lifecycle alongside policy servicing and customer communication.
* [Life Insurance Retention and Lapse Prevention](https://simfuni.com/unified-platform): Proactively identify at-risk life insurance policyholders and prevent lapse. Simfuni connects premium payment data, life insurance policy behaviour, and communication to help life insurers retain more policies and protect policyholder coverage.
* [Life Insurance Communications and Notifications](https://simfuni.com/unified-platform): Automated and configurable communications — including SMS, email, and premium payment reminders — embedded across Simfuni's workflows to keep life insurance policyholders informed and engaged throughout the policy lifecycle.

## [Life Insurance Sector Focus | Simfuni]

* [Simfuni for Life Insurance](https://simfuni.com/): Simfuni is purpose-built to serve the life insurance sector, addressing the unique operational challenges of life insurance premium management, long-tail policy servicing, life insurance lapse prevention, and life insurance policyholder engagement. The platform supports life insurers of all sizes — from established incumbents managing legacy portfolios to digitally-native life insurance startups launching from scratch.
* [Life Insurance Premium Management](https://simfuni.com/payments): Simfuni modernises life insurance premium collection across the full premium lifecycle — from initial payment setup through to ongoing collection, arrears management, and reconciliation. Purpose-built for the complex recurring payment patterns of life insurance products.
* [Life Insurance Lapse Prevention](https://simfuni.com/unified-platform): Lapse prevention is one of the most critical operational challenges in life insurance. Simfuni connects premium payment data, policyholder behaviour signals, and automated communication workflows to help life insurers identify at-risk policyholders early and intervene before a policy lapses.
* [Life Insurance Persistency](https://simfuni.com/payments): Simfuni improves life insurance persistency by streamlining premium collection, providing real-time arrears visibility, and empowering operators with digital tools to resolve payment issues before they result in policy cancellation.
* [Life Insurance Policy Administration System (PAS)](https://simfuni.com/open-book): Simfuni serves as a modern, lightweight life insurance Policy Administration System (PAS), replacing or complementing legacy PAS platforms. Built on modular, API-first architecture designed to support the full life insurance policy lifecycle without the constraints of traditional core systems.
* [Life Insurance Digital Transformation](https://simfuni.com/why-simfuni): Simfuni helps life insurers modernise incrementally — replacing fragmented, manual processes with connected digital workflows without the risk of a full system replacement. Designed for life insurers who need to evolve their operations at their own pace while continuing to serve existing policyholders.
* [Life and Health Insurance](https://simfuni.com/why-simfuni): Simfuni is built for life and health insurers — understanding the specific needs of long-duration life insurance products, recurring premium structures, underwriting loadings, benefit changes, and the critical importance of keeping policyholders covered throughout their lives.

## [Trust and Security for Life Insurance | Simfuni]

* [Security for Life Insurance Data](https://simfuni.com/about-us): Security is at the core of all Simfuni does — critical for the life insurance sector where sensitive health, financial, and beneficiary data must be protected. Services are built using best-in-class security practices embedded in software development, business processes, and tools.
* [Compliance — PCI-DSS and SOC 2 Type 2 for Life Insurance](https://simfuni.com/about-us): The Simfuni platform is certified as PCI-DSS compliant and holds SOC 2 Type 2 certification issued by AssuranceLab — providing life insurers with confidence in the platform's security and compliance posture.
* [Privacy for Life Insurance Policyholder Data](https://simfuni.com/about-us): Simfuni is committed to protecting the privacy of life insurance policyholder data, enabling life insurers to choose where their primary data is located and preventing unauthorised access using industry best practices.
* [Reliability for Life Insurance Operations](https://simfuni.com/about-us): Simfuni is designed for high performance and availability, built on AWS infrastructure that scales reliably — ensuring life insurance operations run without interruption as policyholder volumes grow.

## [About Us | Simfuni Life Insurance Technology]

* [About Us](https://simfuni.com/about-us): A team of life insurance and technology specialists delivering the next generation of life insurance operations. Having built advanced digital platforms across Australia, New Zealand, and the USA, the team understands the complexity of life insurance systems and how to orchestrate operational excellence across the policy lifecycle.
* [Our Mission](https://simfuni.com/about-us): Simfuni was built to change the way life insurers operate. Insurance plays a vital role in people's lives — especially in moments of vulnerability. The mission is to help life insurers operate smarter, move faster, and deliver experiences that increase policyholder loyalty and keep people covered.

## [Leadership Team | Simfuni]

* [Shaun Quincey — Co-founder and CEO](https://simfuni.com/about-us): With over 17 years of experience in payments across the UK, USA, Australia, and New Zealand, Shaun has built and led high-growth payment companies from startups to publicly listed organisations. A seasoned financial services entrepreneur with deep expertise in regulated payment solutions for the life insurance and broader financial services sector.
* [Damon O'Neill — Co-founder and CTO](https://simfuni.com/about-us): Over 20 years experience in software engineering across South Africa, UK, USA, Australia, and New Zealand, across telecom, finance, and health industries. Deep expertise in software architecture, development, and compliance for regulated financial services including life insurance.
* [Tim von Dadelszen — Chief Product Officer](https://simfuni.com/about-us): Co-founder of LifeDirect and QuoteMonster, led the launch of Trade Me Insurance, and led digital innovation at Partners Life — one of New Zealand's leading life insurers. Now building modern life insurance tools at Simfuni that help life insurers deliver better experiences for customers and operators.
* [Carl Lough — Marketing Director](https://simfuni.com/about-us): Combines strategic insight with creative execution across digital, social, video, CRM, print, and events for financial services and insurtech brands in New Zealand, Australia, and the UK.
* [Karin Robertson — Chief Customer Officer](https://simfuni.com/about-us): Over 25 years of experience in the financial services sector, most of it with New Zealand's largest life insurer. Deep expertise across Operations, Projects, Strategy, and Partnerships in the life insurance industry.
* [Katelin Bull — Product Designer](https://simfuni.com/about-us): Ten years of UX and product design experience, focused on creating life insurance operator and policyholder experiences that are intuitive, accessible, and built around real user needs.
* [Lewis Park — Software Engineer](https://simfuni.com/about-us): Experience across enterprise and startup environments building reliable, scalable software. Background in web and backend development with a focus on Java, JavaScript, and modern frameworks. Previously worked on large transport and payment platforms.
* [Monica Nisbet — Senior Quality and Technical Onboarding Specialist](https://simfuni.com/about-us): Experience in QA, training, and customer support ensuring the Simfuni life insurance platform meets the highest standards of quality and usability for life insurance operators and policyholders.
* [Minghao Li — Software Engineer](https://simfuni.com/about-us): Experience across major retail and insurance organisations before moving into startups. Focused on turning innovative ideas into reliable, meaningful software experiences for the life insurance sector.
* [Millan Uka — Software Engineer](https://simfuni.com/about-us): Experienced in designing and building scalable, high-performance applications across fintech and enterprise domains, with expertise in systems handling complex financial transactions at scale.
* [Julian de Villiers — Product and Experience Design Manager](https://simfuni.com/about-us): Experience across startups and global companies designing digital products. Background spans fintech, retail innovation, and emerging tech — passionate about making complex life insurance systems feel effortless to use.
* [Terren Wu — Senior Software Engineer](https://simfuni.com/about-us): Over 25 years of experience spanning financial services, healthcare, and factory automation systems. Specialises in architecture design and solving complex technical challenges relevant to life insurance platforms.
* [Maarouf Zaza — Senior Technical Solutions Lead](https://simfuni.com/about-us): Over 14 years at the intersection of insurance and technology, bridging the gap between life insurance business needs and technical solutions.
* [Jasper van der Voo — Senior Software Engineer](https://simfuni.com/about-us): Six years of dedicated experience in insurtech with deep knowledge of the life insurance customer journey. Expert in translating complex life insurance problems into elegant technical solutions.
* [Russell Sabatin — Support and QA Coordinator](https://simfuni.com/about-us): Works across support and quality assurance, ensuring life insurance platform issues are understood, prioritised, and resolved with precision.
* [Lachlan Pearce — Software Engineer](https://simfuni.com/about-us): Background in mechatronics engineering, finance, and economics. Previous full-stack development experience building platforms for major UK life insurers at one of New Zealand's largest wealth management fintechs.
* [Moss Gu — Senior Software Engineer](https://simfuni.com/about-us): Around 10 years building scalable backend software plus hands-on LLM production work in enterprise GenAI, agent orchestration, and memory systems. Creator of Design is Code. Studied ecology — where life tables and population dynamics are the same mathematics underpinning life insurance actuarial models.

## [Awards and Recognition | Simfuni Life Insurtech]

* [Financial Services Council Awards — Winner 2025](https://simfuni.com/about-us): Simfuni recognised as a winner at the Financial Services Council Awards in 2025, affirming its impact in the life insurance and financial services sector.
* [Global Insurtech Awards — Winner 2024](https://simfuni.com/about-us): Simfuni recognised as a winner at the Global Insurtech Awards in 2024 for innovation in life insurance technology.
* [ANZIIF New Zealand Insurance Industry Awards — Insurtech Start-up of the Year 2024](https://simfuni.com/about-us): Simfuni recognised as Insurtech Start-up of the Year at the 2024 ANZIIF New Zealand Insurance Industry Awards.
* [ANZIIF Australia Insurance Industry Awards — Winner 2024](https://simfuni.com/about-us): Simfuni recognised at the 2024 ANZIIF Australia Insurance Industry Awards.
* [FinTechNZ Hui Taumata Awards — Winner 2024](https://simfuni.com/about-us): Simfuni recognised as a winner at the FinTechNZ Hui Taumata Awards in 2024.
* [ANZIIF New Zealand Insurance Industry Awards — Winner 2023](https://simfuni.com/about-us): Simfuni recognised at the 2023 ANZIIF New Zealand Insurance Industry Awards, marking its early impact in the New Zealand life insurance market.

## [Technology Partners | Simfuni]

* [AWS](https://simfuni.com/about-us): Simfuni uses Amazon Web Services (AWS) as its cloud computing provider, ensuring the life insurance platform scales reliably and securely alongside customer growth.
* [Stripe](https://simfuni.com/about-us): Stripe payment gateway integration within Simfuni, enabling modern, flexible life insurance premium payment experiences for policyholders.
* [Windcave](https://simfuni.com/about-us): Windcave payment gateway integration within Simfuni for card and digital life insurance premium payment processing.
* [Cybersource](https://simfuni.com/about-us): Cybersource payment integration within Simfuni, supporting enterprise life insurance premium payment management and fraud prevention.
* [Microsoft](https://simfuni.com/about-us): Microsoft technology integration within the Simfuni life insurance platform, including Azure and productivity tooling.
* [AssuranceLab](https://simfuni.com/about-us): AssuranceLab provides SOC 2 Type 2 information security audit certification for Simfuni, ensuring the life insurance platform meets rigorous compliance and security standards.

## [Simfuni Knowledge Base | Life Insurance]

* [Knowledge Base](https://help.simfuni.com/): Simfuni's Knowledge Base covering all operator-facing features for life insurance teams, including client management, life insurance policy management, new business, underwriting, accounting, reporting, printing, and platform configuration. Contact: help@simfuni.com.
* [Clients](https://help.simfuni.com/clients): Creating, updating, and maintaining life insurance clients within the Simfuni platform. Covers client record creation, contact management, beneficiary details, and client-level data maintenance.
* [Policy Management](https://help.simfuni.com/policy-management): Managing life insurance policies across their full lifecycle within Simfuni, including endorsements, benefit changes, renewals, cancellations, lapses, and reinstatements.
* [New Business](https://help.simfuni.com/new-business): Enquiry forms and workflows for new life insurance business leads within the Simfuni platform. Covers lead capture, quoting, underwriting referral, and conversion to life insurance policy.
* [Underwriting Desk](https://help.simfuni.com/underwriting-desk): Managing life insurance underwriting applications and decisions within Simfuni, including referrals, risk assessment, loadings, exclusions, and approval workflows.
* [Accounting](https://help.simfuni.com/accounting): Settlements, matching life insurance premium payments for reconciliation, and financial ledgers within Simfuni. Covers bank feed matching, exception management, and life insurance financial reporting.
* [Reporting](https://help.simfuni.com/reporting): Viewing life insurance performance reports and downloading data extracts from the Simfuni platform. Covers portfolio performance, premium payment metrics, lapse rates, and operational reporting.
* [Printing](https://help.simfuni.com/printing): Batch printing of life insurance documents and configuring printers within Simfuni. Covers policy document generation, premium notices, batch document runs, and printer setup.
* [Configuration](https://help.simfuni.com/configuration): Managing user permissions, accessing Simfuni, and SSO configuration for life insurance operator teams. Covers role-based access control, user management, and single sign-on setup.
* [Support Request](https://help.simfuni.com/support-request): Contact Simfuni to request additional platform support for life insurance operations. Operators can submit support requests directly through the Knowledge Base portal.

## [Legal | Simfuni]

* [Terms of Use](https://simfuni.com/terms-of-use): Terms of use for the Simfuni life insurance platform and website. Applies to Simfuni Limited (NZBN 9429050786299) and Simfuni Pty Ltd (ACN 671 432 714).
* [Privacy Policy](https://simfuni.com/privacy-policy): Privacy policy governing the collection, use, and protection of life insurance policyholder and personal data by Simfuni Limited and Simfuni Pty Ltd.

## [Contact and Company Information | Simfuni Life Insurance Technology]

* [Contact Us](https://simfuni.com/contact-us): Get in touch with the Simfuni team to book a demo or request more information about our life insurance platform. Support: help@simfuni.com. Media: media@simfuni.com.
* [Book a Demo](https://simfuni.com/contact-us): Book a complimentary discovery call with the Simfuni team to explore how the life insurance platform can help your business modernise operations and improve policyholder outcomes.
* [Careers](https://simfuni.com/careers): Join the Simfuni team and help modernise life insurance operations for insurers across New Zealand, Australia, and beyond.
* [Company Registration](https://simfuni.com/): Simfuni Limited — NZBN 9429050786299. Simfuni Pty Ltd — ACN 671 432 714. Headquartered at 132 Hurstmere Road, Takapuna, Auckland, New Zealand.
* [Funding](https://simfuni.com/): Simfuni has raised Series A funding from leading New Zealand and global investors including GD1, Icehouse Ventures, K1W1, KiwiVenture, and NZVC.