Unlock growth with intelligent recoveries
The automation and digitisation of recoveries and arrears processes deliver better client outcomes, are more effective and drives retention. Empowering policyholders with modern tools helps them to get back on track faster.
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Optimise the overdue reminder comms
Personalised payment reminders are generated automatically and sent by email and/or SMS. Every reminder is embedded with a digital payment link to enable a frictionless collection process.
Digital arrears workflows that adapt
Digital arrears management typically improves client engagement by 300% or more. Simfuni provides the digital workflow tools that engage policyholders and negotiate effective payment solutions that adapt to customer needs.
Self-service repayments
Deliver a great experience every time a customer wants to engage. Empower your customers to self serve entirely with the ability to manage all payments and escalate only when required.
Integrate compliance checkpoints
Incorporate specific triggers within the arrears workflow where compliance requirements are verified or validated. Escalate manual reviews and automate compliance document delivery.
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