Orchestrating modern insurance operations

Simfuni unifies data and automates workflows, helping insurers achieve operational excellence, serve customers better, and modernise with confidence.

Explore Simfuni

An award-winning platform

Closed-book migration

Modernise legacy portfolios through automation and better customer experience

Simfuni simplifies the migration and servicing of close books, reducing cost, risk, and effort while improving compliance and customer outcomes.

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Streamlined data migration and consolidation

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Configurable workflows that automate manual processes

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Built-in support for evolving regulatory and governance standards

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Real-time visibility across customers and policies

Open-book growth enablement

Accelerate innovation with a modern, future-ready core platform

Simfuni supports full migration and ongoing growth for active portfolios - orchestrating functionality across policy servicing, underwriting, and claims within a modern, API-based architecture.

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Flexible and fast product configuration

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End-to-end policy servicing, underwriting, claims, and self-service

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Scalable architecture free from legacy constraints

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Designed for rapid change and continuous improvement

Distribution channel enablement

Reach customers through digital and embedded channels.

Simfuni connects insurers to customers and partners with speed and transparency - enabling flexible distribution and lower cost of acquisition. Reach the customers where they are on the platforms they love.

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Consistent multi-channel engagement

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Integration with adviser and partner platforms

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APIs for digital and embedded distribution

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Unified customer and policy view across all touch points

Advance beyond policy administration

A business-in-a-box for modern insurers.

Simfuni gives smaller or digitally-native insurers everything needed to operate efficiently - combining policy servicing, customer engagement, payments, and automation in one intelligent platform.

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End-to-end customer and policy management

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Operator interfaces built for clarity

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Configurable workflows that reduce manual effort

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Built-in payments and compliance oversight

Payment experience transformation

Transform payments to strengthen retention and customer experience.

Simfuni modernises how insurers collect, reconcile, and manage premiums - available standalone or as part of the full platform.

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Flexible customer payment options

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Streamlined reconciliation and tracking

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Arrears management tools to support customers and drive retention

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Insights that improve persistency and forecasting

Modern insurers expect more from their core systems.

Simfuni helps insurers move faster, serve better, and stay ahead - across every part of operations.

Increase retention and reduce lapses

Proactively identify at-risk customers and prevent churn. Simfuni connects payment data, policy behaviour, and communication to help insurers retain more policies.

Deliver exceptional customer experience

Make every interaction effortless. From payments to policy updates, Simfuni’s digital and self-service tools give policyholders confidence, control, and connection to their insurer.

Increase efficiency and empower teams

Automate workflows and remove manual friction so teams can focus on high-value work. Happier operators deliver better outcomes at lower cost.

Launch products faster and drive innovation

Bring new products and rule changes to market in weeks, not months. With no-code flexible configuration insurers can adapt to change quickly, test new ideas, and stay ahead of competitors.

Enable data and AI

A single, connected data foundation unlocks better insights, predictive models, and smarter automation across the policy lifecycle.

Simplify compliance and strengthen control

Stay compliant by design. Embedded rules, full audit trails, and real-time visibility make it easy to manage regulatory obligations and operate with confidence.