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Deliver operational excellence across every policyholder journey

Simfuni helps insurers reduce risk, cut costs, and improve retention - while empowering operational teams and enhancing the customer experience.
 
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Orchestrating smarter policy administration with Simfuni

Policy administration made faster, easier, and flexible enough to grow with you.
cost
Reduce
cost to serve
Cut inefficiencies with intuitive workflows and tools that streamline operations, reduce manual work, and empower teams to deliver faster, lower-cost service.
retention
Increase
retention
Use flexible payment arrangements and intelligent arrears workflows to prevent lapses, resolve issues quickly, and strengthen long-term customer loyalty.
compliance
Reduce
compliance risk
Strengthen compliance with connected workflows, audit trails, and built-in controls that simplify oversight and lower exposure to regulatory breaches.
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Improve customer experiences

Provide fast, modern support with 24/7 digital self-service, reducing friction and delivering the experiences policyholders now expect.

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Bite-sized implementation or full transformation

Start small by fixing high-friction moments like payments and arrears, or go bigger with a full policy administration solution. Modular design lets insurers modernise at their pace, delivering quick wins today and scaling seamlessly into future transformation.

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Scale compliance with digital workflows

Meet the disclosure obligations, create audit trails and streamline AML reporting and transaction monitoring easily with our trusted digital compliance program, the Compliance Hub™. Our PCI DSS and SOC2 certified platform helps ensure your staff workflows are compliant and policyholder data remains secure.

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Automate and connect
back-office processes

Instant reconciliation of all payment types with digital arrears management, automated reminder services and renewal invoicing powers improved efficiencies for insurance premium management. The Revenue Control Hub™ provides real-time visibility of revenue and instant reporting at any time.

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Improve your
customers' experience

Cash-flow friendly ways to pay and a digital checkout makes buying insurance as seamless as paying for a streaming service. Plus the customer self-service portal offers policyholders 24/7 access to their payments, delivering a modern customer experience.

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See how Simfuni can help you

Simfuni can help any insurance distributor or administrator to be more successful. Want to know how? Enter your email and we’ll be in touch.